Privacy Policy

While providing you with our services, we may collect certain personal data from you. This includes information you provide directly — such as your name, email address, billing and shipping address, postal code, city, country, phone number, and payment details — as well as data collected automatically when you browse our website.

When it comes to privacy, what makes us different comes down to something simple: we care. At Luxurio, we promise to be fully transparent about how we collect, process, store, and share your personal data. You are always in control — your privacy will be respected at all times, and we will give you easy-to-use tools and clear choices.

We collect device information using the following technologies: Cookies are automatically placed on your device when you visit our website and contain an anonymous unique identifier. Log files track actions occurring on our site, collecting data including your IP address, service provider, browser type, and access times. Web beacons, pixels, and tags are electronic files used to record information about how you browse our site.

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase — you consent to us collecting and using it solely for that specific purpose. We will never use your personal details for marketing without obtaining your explicit consent first, via online forms or other documented means.

All consent forms collected during the purchase process will be discarded after their useful life. No data will be made available to third parties without definitive consent from you, either in written or verbal form.

You may withdraw your consent at any time. Simply contact our support team and clearly communicate your withdrawal request. We will action this promptly and confirm once your consent preferences have been updated in our systems.

By using this site, you confirm that you are at or above the age of consent in accordance with the laws of your country, state, or province of residence. You also consent to allow any of your minor dependents to use this site under your supervision.

We use the information you submit when placing an order — including your name, email address, billing/shipping address, phone number, and payment details — to process and fulfil your order, communicate updates, and handle any returns or queries relating to your purchase.

All information collected is used to screen for potential risks and fraudulent activity — particularly your IP address, name, and email address. We operate securely and are committed to maintaining the safety of all personal data from the point of collection to its deletion, using appropriate security measures and controls.

Anonymised data — including IP addresses, access dates and times, and browsing patterns — is used to analyse trends, administer the site, and gather demographic information for internal use only. This information is never linked to personally identifiable data.

We collect your data solely for the purpose of providing our products and services. We will never reveal customer information to other companies, affiliates, or third parties without your explicit permission. This consent will be requested either verbally or in writing before any disclosure takes place.

We will only disclose your personal information to third parties if required to do so by law — for example, in response to a valid legal request or regulatory obligation. In all other circumstances, your prior consent is required before any sharing occurs.

In the event that Luxurio is acquired by or merged with another company, your information may be transferred to the new owners so that they may continue to provide products and services to you. You will be notified of any such change via a prominent notice on our website.

We reserve the right to modify this privacy policy at any time. We encourage you to review it frequently. All changes and clarifications will take effect immediately upon posting to the website. If we make material changes to this policy, we will notify you prominently on this page so that you remain aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

This privacy policy was last reviewed and updated in February 2026. If you have any questions about our privacy practices or this policy, please do not hesitate to contact our support team.